![]() ![]() If the analyst is unable to fix your problem or answer your question, a technician will come on-site to assist, or a representative from a different team will give you a call back with more information. My computer is not working properly and/or I have a question about the software I am using.Ĭall the Service Center ( 70) and a Support Analyst will troubleshoot your problem and try to answer any of your questions. Password cannot contain consecutive charactersĥ.1 Special Character: ! addition, the following restrictions will apply:.Your new password has to be at least twelve characters long, cannot be the same as your previous four passwords used, and include at least 3 of 4 of the following elements: What are the criteria for changing my network password? Keep in mind that this password must be changed before it will allow you to log on.Ĥ. Your network username and password should be used to log onto ACE modules. What username and password do I use to log on to complete my Annual Continuing Education (ACE) Modules? If the computer is already logged on, you can open the PeopleConnect homepage and select the Network Password Help link in the ‘Take me to’ drop-down box.ģ. To change the password, log onto the computer with your username and password and it will prompt you to change it. The password you are provided is a temporary password that must be changed before it can be used. I was given a username and password by my leader but it is not allowing me to log in. When you call the Service Center, the Support Analyst will ask you for your Employee ID #, so please have that information available.Ģ. ![]() If you are unable to obtain this information from your leader, call the Service Center at 70. Your leader will be sent your username and password information via a secure email message. That’s why, to help keep you informed and engaged, we have provided the answers to many of the questions we hear most frequently about technology and information services topics.ġ. How do I obtain my username and password to log onto the computer? It’s natural to have questions we all do.
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